Privacy Policy

  1. INTRODUCTION

By using Elevate Trek website (https://elevatetrek.com/), you are giving your consent to agree to the Privacy Policy outline here.We understand the importance of your privacy and greatly value the trust you have in us.To ensure your privacy, we are committed to using your personal information only in ways that align with this Privacy Policy. 

  1.  INFORMATION WE COLLECT  

When you make a booking or inquire about our trekking services, you will need to complete our online registration form. During this process, we will collect following information from you: 

  • Name
  • Email Address
  • Phone number
  • Demographic information such as address, trekking preference and personal interests.
  1. WHAT DO WE DO WITH COLLECTED INFORMATION?

We gather this information to gain a deeper understanding of your requirements and provide an improved service, specifically for the following reasons:

  • Maintaining internal records.
  • Booking processing and communication purpose.
  • Improve website’s functionality, user experience, and customise website.
  • Enhance the quality of our products and services.
  • Improve customer support, answer inquiries, and address any concerns you may have.

4. DATA SECURITY

We take our customers’ data security seriously and implement measures to protect your information from unauthorised access, use, and disclosure. This site uses standard security protocols and encryption technologies to ensure the confidentiality and integrity of your data.

5.  USE OF THIRD PARTY WEBSITES

Our website might have links to other websites that you might find interesting. However, once you click on these links and leave our site, it’s important to know that we don’t have control over those other websites. This means we can’t take responsibility for how they protect your information and privacy. These external sites have their own privacy statements that apply to them, so we recommend being cautious and checking the privacy policy of the specific website you’re visiting.

6. COOKIES

Our website may use cookies to enhance your browsing experience. Cookies are small data files sent to your web browser and stored on your computer’s hard drive. They help us analyse website traffic. We use traffic log cookies to identify the pages that visitors access on our website. This assists us in analysing website traffic data to make improvements and customise our website to meet the needs of our customers. It’s important to note that we only use this information for statistical analysis, and once its purpose is fulfilled, the data is promptly deleted from our system.

However, you can adjust your browser settings to accept or refuse cookies. For additional details regarding cookies and instructions on how to disable them, please refer to the information available on the All About Cookies website.

7. YOUR DATA RIGHT

You have the right to access, update, or delete your personal information held by us. If you have any concerns about the data we hold, please contact us, and we will assist you promptly.

8. CHANGES TO PRIVACY POLICY

We may update this privacy policy to reflect changes in our practices or legal requirements. We will publish these changes prominently on this Site. You can then decide whether you want to accept these policy changes or discontinue using the site. Please review this policy periodically to stay informed about how we handle your information. If you have registered for our email communications, we will use email to keep you informed about any updates to the privacy policy.

9. CONTACT US

If you have any questions or concerns about our Privacy Policy or Our Services provided to you, please feel free to contact us using following information : 

Elevate Trek 

5th Street Ammat, Lakeside Pokhara

Phone No : +977 9856019822

Email ID :  travel@elevatetrek.com